This Terms & Conditions document outlines the rules and guidelines governing the relationship between eb04 and every member who uses our platform. Please read it carefully before registering or using any eb04 services.
Six key pillars that define the agreement between eb04 and every one of our members in Malaysia
Only individuals aged 18 and above who are residents of Malaysia are eligible to register and use the eb04 platform. Each user is permitted to hold only one account. All information provided during registration must be accurate, complete, and updated whenever changes occur.
Eb04 only accepts deposits via approved payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. The minimum deposit is RM 10. Withdrawals are processed within 3 minutes of approval by the eb04 team, subject to successful identity verification.
All bonuses and promotions at eb04 are subject to specified wagering requirements. Bonuses cannot be directly converted to cash until the wagering requirements have been met. eb04 reserves the right to void any bonus where fraudulent activity or abuse of the promotions system is established.
Eb04 protects all members' personal information with 256-bit SSL encryption. Your data will not be shared with any third party without your explicit consent, except where required by applicable Malaysian law. You are responsible for keeping your account login credentials confidential.
All games on eb04 use a Random Number Generator (RNG) that has been independently verified and audited. Every game outcome is genuinely random and cannot be manipulated. Any attempt to use third-party software, bots, or other cheating methods to influence game results will result in immediate account closure.
Eb04 is committed to responsible entertainment. We provide tools to help members manage their gameplay, including daily deposit limits, weekly loss limits, and self-exclusion options. Any signs of problem gambling are taken seriously, and eb04 reserves the right to impose additional restrictions in the interest of member well-being.
This document constitutes a legally binding agreement between you ("Member", "User", or "You") and eb04 ("Platform", "We", or "eb04"). By registering, logging in, or using any part of the eb04 platform, you are deemed to have read, understood, and agreed to be bound by all the terms and conditions set out in this document. If you do not agree with any part of these terms, please do not use the eb04 platform.
Important: These Terms & Conditions constitute a legally binding document. Please read them carefully. Should you have any questions, contact the eb04 support team before registering or making any deposit.
Eb04 is an online entertainment platform operating in accordance with the applicable laws and regulations of Malaysia. The platform offers a wide range of entertainment games — including video slots, Live Casino, card games, and more — to its eligible members.
These Terms & Conditions ("Terms"), together with the Privacy Policy and Responsible Gaming Policy eb04 constitutes the entire agreement between you and eb04. All three documents must be read together and form part of the binding agreement package that governs your membership with eb04.
By using the eb04 platform, you confirm that you have read, understood, and agreed to abide by all provisions set out in these Terms & Conditions. This acceptance is an absolute prerequisite for using any eb04 service.
To be eligible to register and use the eb04 platform, you must meet all of the following criteria at all times:
Eb04 takes the issue of underage gambling seriously. If there is reasonable cause to believe that a member is under 18 years of age, eb04 reserves the right to suspend the account immediately and conduct an age verification investigation. All winnings accumulated during the investigation period may be withheld until age verification is successfully completed.
Each eligible individual is permitted to register and hold only one (1) eb04 account only. Owning more than one account — whether using the same or different details — is a serious breach of these Terms and may result in the closure of all associated accounts without any compensation.
During registration, you are required to provide accurate, complete, and up-to-date information. The details you will need to provide include:
Eb04 reserves the right to request identity verification documents (KYC — Know Your Customer) at any time, particularly before processing large withdrawals. Documents that may be requested include a copy of your MyKad, bank statement, or recent proof of address. Failure to provide the required documents within the stipulated timeframe may result in account suspension.
You are solely responsible for the security of your eb04 account login credentials. Do not share your password with anyone. If you suspect your account has been compromised, contact the eb04 support team immediately at [email protected].
Eb04 only accepts deposits via approved Malaysian payment methods. All available deposit methods have been verified for security and are safely integrated into the eb04 platform.
| Payment Methods | Type | Processing Time | Minimum Limit |
|---|---|---|---|
| Touch 'n Go eWallet | EWallet | Instant | RM 10 |
| GrabPay | EWallet | Instant | RM 10 |
| Boost | EWallet | Instant | RM 10 |
| ShopeePay | EWallet | Instant | RM 10 |
| DuitNow | Bank Transfer | <1 minute | RM 10 |
| FPX (Maybank2u) | Online Banking | <5 minutes | RM 10 |
| FPX (CIMB Clicks) | Online Banking | <5 minutes | RM 10 |
Eb04 is committed to processing all valid withdrawal requests within 3 minutes — a track record that reflects our commitment to member satisfaction. However, withdrawals are subject to the following conditions:
Eb04 has a perfect payment track record with its members. Every MYR of legitimate winnings is guaranteed to be paid out. Should you encounter any issues with a withdrawal, please contact the eb04 support team and we will resolve the matter as promptly as possible.
Eb04 offers a variety of bonuses and promotions from time to time to reward the loyalty of our members. All bonuses are subject to the specified wagering requirements and the individual terms of each promotion.
Each bonus may only be claimed once per member. Any attempt to claim the same bonus using multiple accounts or different details is a breach of these Terms and may result in the cancellation of all bonuses and account closure. eb04 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
All games available on the eb04 platform have their own specific rules, which can be viewed within the respective game interface. The general rules that apply to all games on eb04 are as follows:
The following activities are strictly prohibited on the eb04 platform and may result in immediate account closure without compensation:
Eb04 operates a sophisticated fraud detection system running 24 hours a day. Any suspicious activity will be thoroughly investigated and reported to the relevant authorities if evidence of illegal activity is found. eb04 maintains a zero-tolerance policy towards any form of fraud or platform abuse.
Eb04 reserves the right to close or suspend any member account without prior notice under the following circumstances:
Members may also close their account at any time by contacting the eb04 support team via email at [email protected]. Prior to account closure, all valid credit balances (excluding bonuses that have not met wagering requirements) will be returned to the member via the payment method used for the last deposit.
Eb04 takes the privacy of its members seriously. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of personal data handling. Your personal information is collected, stored, and processed in accordance with our eb04 Privacy Policy in full.
Eb04 is deeply committed to responsible gaming and the well-being of our members. Entertainment only has real value when it is enjoyed with self-control and within your personal means. We provide a range of support tools accessible to every eb04 member:
Set a maximum deposit limit for your daily or weekly spending through your account settings.
Set a maximum limit on how much you can lose within a given period to protect yourself.
Set time reminders or daily session limits to avoid excessive play.
The option to self-exclude from the platform for a set period or permanently, if needed.
If you need further assistance regarding problem gambling, please contact Community Welfare Hotline: 15999 or visit Responsible Gaming page us for more information.
To the extent permitted by applicable Malaysian law, eb04 shall not be liable for:
Eb04's total liability to any member under any circumstances shall not exceed the amount deposited by that member in the 30 days preceding the claim.
Eb04 reserves the right to amend, modify, or update these Terms & Conditions at any time. Members will be notified of any material changes via email or in-platform notification at least 7 days before the changes take effect.
Continued use of the eb04 platform after the effective date of any changes constitutes acceptance of the revised terms. If you do not agree with any changes, you have the right to close your account and withdraw your valid credit balance before the changes take effect.
Eb04 encourages all members to review these Terms & Conditions periodically to stay informed of the latest updates. The date this document was last updated is 1 January 2026.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the eb04 platform, please reach out to our team through the following channels:
The eb04 support team is made up of Malay-speaking individuals who understand the needs of Malaysian players. We are always ready to assist you quickly, warmly, and effectively — with no language barriers and no unnecessary delays.
Now that you've read and understood our Terms & Conditions, you're all set to join the growing eb04 community. Register for free today and enjoy a welcome bonus of up to RM 500!
⚠️ For users aged 18 and above only. Please play responsibly.
All games on eb04 are for entertainment purposes only. Please set a budget and play responsibly. eb04 only permits users who are 18 years of age or above. If you need assistance with problem gambling, please contact Community Welfare Hotline: 15999 or visit Responsible Gaming page ours.